How do I return a FLITELESS online order?

In order to return a webstore order you need to fill out the physical Return Form that came with your shipment.  Follow the instructions from our physical return form. If anything is unclear, please Contact us at for further instructions.
We’d recommend that you ensure your shoes fit to your satisfaction on a carpet before wearing them outside or on rough surfaces as all returned goods need to be in perfect condition, and come with their original packaging. Unfortunately we will not be able to accept returns if they are not in perfect condition.

What is your return/exchanges policy?

We hope you love your FLITELESS™ shoes, but if you’re not completely satisfied, you can return merchandise within 14 days of receiving the goods – so long as it is in unworn, mint condition.
Return policy details:
We offer FREE EXCHANGES within 14 days if you receive a shoe that does not fit. Send us your original order with a pre-paid label from us and we will ship you a new pair with no extra cost for you. Contact us at for further instructions.
Shipping costs of a return will not be refunded. Contact us at for further instructions.

Please note:
Items purchased at any physical brick and mortar retail store cannot be returned to our webstore. If you bought an item at any retail store you can return the item to that same store.
Items purchased on may not be returned to a physical retail store.